Terms and Conditions

Effective Date: May 30, 2025

Welcome to MARSRUT (https://marsrut.com), operated by MARSRUT PTE. LTD., a company registered in Singapore (UEN: 202611924E). By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully.

1. General

These Terms of Service (“Terms”) govern your use of the MARSRUT website and any purchases made through it. By using our website, placing an order, or accessing our services, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree to these Terms, please do not use our website.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to make purchases on our website. By using our site, you represent that you meet this requirement.

3. Products and Services

  • All products listed on our website are subject to availability.
  • We reserve the right to modify, discontinue, or limit the quantity of any product at any time without prior notice.
  • Product images are for illustration purposes and may vary slightly from the actual product in color, size, or design.
  • We offer Amazon FBA preparation services (labeling, packaging, and warehouse shipping) subject to separate agreement and availability.

4. Orders and Payment

  • By placing an order, you are making an offer to purchase the selected products at the listed price.
  • We reserve the right to accept or reject any order for any reason, including but not limited to product availability, pricing errors, or suspected fraud.
  • All prices are listed in USD (United States Dollars) and include DDP (Delivered Duty Paid) terms where applicable.
  • Payment must be made in full at the time of purchase.

5. Shipping and Delivery

  • Orders are shipped DDP (Delivered Duty Paid), meaning customs duties and import taxes are included in the order total.
  • Delivery times are estimates and are not guaranteed.
  • MARSRUT is not responsible for delays caused by carriers, customs, or circumstances beyond our control.
  • Risk of loss passes to the customer upon delivery to the shipping carrier.
  • For full details, please see our Shipping Policy.

6. Returns and Refunds

  • Returns and refunds are subject to our Return and Refund Policy.
  • Custom and personalized items may not be eligible for return unless defective or damaged.

7. Intellectual Property

All content on this website — including but not limited to text, graphics, logos, images, product designs, and software — is the property of MARSRUT PTE. LTD. and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.
  • We reserve the right to terminate or suspend accounts that violate these Terms.

9. Limitation of Liability

To the maximum extent permitted by law:

  • MARSRUT shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
  • Our total liability for any claim shall not exceed the amount you paid for the specific product giving rise to the claim.
  • We are not responsible for any loss or damage resulting from unauthorized access to your account.

10. Indemnification

You agree to indemnify, defend, and hold harmless MARSRUT PTE. LTD., its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised effective date. Your continued use of our website after changes are posted constitutes your acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

MARSRUT PTE. LTD.
Email: [email protected]
Phone: 14133595086
Address: 130 Jurong Gateway Road, #03-223, Singapore 600130
UEN: 202611924E

Thank you for using MARSRUT!